– The Toll Free Water Helpline is 1800 266 9899.

– For Layouts – Any two of the following documents are required:
a. Registry ( If unavailable, NOC letter from Society)
b. House Tax Receipt
c. Electricity Bill
d. Ration Card
e. Photo ID proof
– For Slums – Any of the following two documents are required
a. Slum Photo Pass
b. Tax Receipt
c. Electricity Bill
d. Aadhar Card
e. Photo ID
f. Ration Card

– All the rights of deciding water tariff structure are reserved with Nagpur Municipal Corporation.

Currently, we accept your bill through
• Cash
• Cheques / Demand Drafts
• NEFT/RTGS/IMPS
• UPI
• Mobile Application
• PayTm
• Online Playment
• Debit/Credit Card
Facility for Online Payments to be provided soon

Why it get disconnected? Reason,
• When there is an Oustanding Amount
• When consumers disconnect it on their own, as they don't require it
What to do for reconnection?
•Visit the Zone office & fill out the reconnection form
•NMC reconnection charges to be paid
• Pay the outstanding bill amount on that day
•This is an offline procedure

– Please call the 24×7 Toll Free Water Helpline 1800 266 9899 and register your complaint. You will receive a unique complaint number. With its help you can also check the status of your complaint.

– Please call the 24×7 Toll Free Water Helpline 1800 266 9899 to register any complaint or for any inquiry related to water.

– Please report theft in Consumer Corner or you can call the 24×7 Toll-Free Water Helpline 1800 266 9899 to register any complaint or for any inquiry related to water.

– If there is a leakage before meter then OCW has to repair it.
– If the leakage is after the meter then it is the internal pipeline of the house & consumer is responsible .